Privacy Policy

Jun 6, 2026

Tarova.ai ("Tarova.ai", "we", "our", or "us") provides an AI tarot reading experience designed around guided questioning, ritual-style interactions, and structured interpretation. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have when using our website, products, and related services.

By using Tarova.ai, you agree to the practices described in this Privacy Policy.

What We Collect

We collect information that is necessary to operate Tarova.ai, secure accounts, improve the product, and deliver readings and related services.

1. Account Information

When you create an account or sign in, we may collect information such as your email address, display name, profile image, and account identifiers.

2. Reading and Interaction Data

When you use Tarova.ai, we may collect the content you provide and generate through the service, including:

topics or themes you choose
questions or prompts you submit
ritual interaction data, such as shuffle, cut, and draw flow activity
generated readings, interpretations, and saved session history

This information is used to provide the service, let you revisit past readings, improve product quality, and support safety, moderation, and troubleshooting.

3. Payment and Subscription Information

If you purchase a paid plan or credits, payment information is generally processed by third-party payment providers. We may receive limited billing information such as payment status, subscription status, transaction identifiers, or plan details, but we do not intentionally store full payment card details on our own servers unless explicitly required for operational purposes.

4. Technical and Device Information

We may automatically collect technical data such as:

IP address
browser type and version
operating system
device type
pages viewed and actions taken
referring URL
approximate timestamps and session metadata

We use this information for security, fraud prevention, analytics, performance optimization, and service reliability.

5. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to:

keep you signed in
remember preferences
improve site performance
understand usage patterns
support analytics, security, and debugging

You can usually manage cookies through your browser settings, but disabling some cookies may affect site functionality.

6. Support Communications

If you contact us by email or other support channels, we may collect your contact details and the contents of your message in order to respond and provide assistance.

How We Use Information

We use collected information to:

provide and maintain Tarova.ai
authenticate users and secure accounts
deliver AI tarot readings and saved session history
process purchases, subscriptions, and credits
improve our models, prompts, product design, and user experience
detect abuse, fraud, security incidents, or misuse
communicate updates, support responses, and service notices
comply with legal obligations and enforce our terms

We do not sell your personal information. We may share information in the following limited situations:

Service providers: with vendors that help us operate infrastructure, hosting, storage, authentication, analytics, email delivery, customer support, or payment processing
Legal compliance: when required by law, regulation, court order, or lawful request
Safety and rights protection: when necessary to protect users, our services, or our legal rights
Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets

These parties are permitted to access information only as reasonably necessary to perform services for us or comply with legal obligations.

How We Protect Information

We use administrative, technical, and organizational measures designed to protect personal information, including access controls, encryption where appropriate, logging, and security monitoring. However, no website, storage system, or online transmission can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to:

provide the service
maintain account history and saved readings
comply with legal, tax, accounting, or regulatory obligations
resolve disputes
enforce our agreements

We may delete or anonymize data when it is no longer required for these purposes.

Your Choices

Depending on your location and applicable law, you may have rights to:

access certain personal information we hold about you
request correction of inaccurate information
request deletion of your information
object to or limit certain processing
withdraw consent where processing is based on consent

To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

Children

Tarova.ai is not intended for children under the age required by applicable law to independently use online services in their region. If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review and take appropriate action.

Website: https://tarova.ai
Email: support@tarova.ai